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  • Digital Health and Primary Care

Digital Health and Primary Care

  • 07 Mar 2023
  • 5:00 PM - 6:00 PM
  • Webinar

Hosted By: The Sandra Rotman Centre for Health Sector Strategy

The Sandra Rotman Centre for Health Sector Strategy is a research, education and policy centre aimed at generating insights for governments, organizations and other key stakeholders facing complex healthcare challenges.

Sponsored By: The Global Executive MBA for Healthcare and the Life Sciences

Driving excellence in healthcare and the life sciences.

Gain the leadership edge you need for an industry where the frontiers are always advancing. Designed for working professionals, and offered by one of the world's pre-eminent universities, this program will transform the way you think, lead, and drive innovation internationally. It is an intensive 18-month journey that immerses you in key healthcare clusters around the world.

Topic: Digital Health and Primary Care

Event Synopsis:

Please join us for a discussion on digital health and primary care. How are digital health and virtual care changing primary care delivery in Canada? And around the world?

About our speakers:

Dr. Payal Agarwal is a practicing family physician in Toronto at Women's College Hospital. She looks at how emerging technologies both improve the delivery of healthcare and health science education. As an Innovation Fellow at WIHV, Payal creates and evaluates new models of virtual care, adapting successful approaches from the tech, design and start-up world. She is also a consultant for several healthcare start-ups on product design and usability.

Dr. Jonathan Fitzsimon graduated from Sheffield University Medical School (U.K.) in 2007. From 2009–2010 he worked as a volunteer physician in Oruro, Bolivia, before returning to the U.K. to complete the General Practice Specialty Training Program. He moved to Ontario in 2014 and started a family practice in Renfrew County. In 2020, Dr. Fitzsimon was appointed as Medical Lead of the Renfrew County Virtual Triage and Assessment Centre, Medical Lead of the Petawawa Integrated Virtual Care program and Assistant Professor at the University of Ottawa, Department of Family Medicine. He was previously Chief of Medicine at Arnprior Regional Health. Dr. Fitzsimon was the recipient of the OMA’s 2021 Glenn Sawyer Service Award.

Beth Gerritsen, RN(EC): As a system thinker and advocate for a digitally connected health care system, Beth has completed a scoping review of fax technology and digital replacements across Ontario’s health system. As an active practicing Primary Care Nurse Practitioner, Beth is a passionate innovator in her practice, using design thinking to leverage the right technology to improve team-based care, tackle unmet patient needs and address gaps in care delivery.

Zayna Khayat is adjunct faculty in the Health Sector Strategy stream at the Rotman School of Management at the University of Toronto where she instructs a course in healthcare innovation in the health MBA program. Zayna is VP of Growth & Client Success at Teladoc Health in Canada, and is the in-house health futurist with Deloitte Canada's Healthcare practice. Zayna previously led the Futures team with national home healthcare and aging social enterprise, SE Health, as their Future Strategist. Dr. Khayat was previously the lead of health system innovation at MaRS Discovery District, a health innovation hub in Toronto, Canada. In 2017 she was seconded to the REshape Innovation Centre at Radboud university medical centre in the Netherlands. Zayna completed her Ph.D. in diabetes research from the University of Toronto (2001), followed by a career in strategy consulting, including as a Principal in the healthcare practice of The Boston Consulting Group (BCG). She currently resides in Toronto with her husband and three children and is proficient in French and Arabic languages (and a bit of Dutch!).

Micheline Wiebe is the Chief Virtual Health Officer at Provincial Health Services Authority in British Columbia, who is grateful to be working and residing on the traditional, ancestral, and unceded indigenous territory of the Syilx Okanagan nations. She holds a Master of Nursing – Nurse Practitioner and Bachelor of Science in Nursing from the University of Saskatchewan. She is a certified emergency nurse and former practicing Family Nurse Practitioner with experience in providing outpatient, urgent, and primary care in multiple rural/remote, urban, and First Nations health centres across the Interior of B.C. She has a keen interest and expertise in healthcare leadership, health system design and optimization, and clinical care transformation. She is faculty in the Rural Nursing Certification Program through the University of Northern British Columbia, supporting the growth and development of Registered Nurses practicing in rural emergency departments and health centres, and remote outpost stations. This collective experience is what drives her passion for leveraging technology including digital and virtual health solutions, to enable equitable access to high-quality care in all areas of the province.

Moderator: Will Falk has spent over 25 years as a strategist and advisor in New York and Toronto, advising top academic centres, governments, and innovative companies in healthcare. Currently he is an Executive-in-Residence at the Rotman School of Management at the University of Toronto and a Senior Fellow at the CD Howe Institute. Mr. Falk is interested in the impacts of technological change on health systems and their governance and payment mechanisms. He works with several innovative enterprises on digital health and software development including as an Innovation Fellow at Women’s College Hospital Institute for Health System Solutions and Virtual Care. He has been a Board Director or Advisor for more than a dozen enterprises including local and national charities, startups, health systems and publicly listed companies. Will received his B.Sc. from the University of Toronto (Trinity College) and an M.P.P.M. from Yale University’s School of Management where he was later a Visiting Research Fellow.

Event Logistics:

This event is available to attend via livestream only.

Questions: rotman.SRCHealth@rotman.utoronto.ca



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